0 Replies Latest reply on Dec 22, 2014 7:49 PM by Norvell84

    Cant get flash player installation to run

    Norvell84

      I am running Windows 8
      Mozilla Firefox 34.0.5
      The version of flash player I downloaded is 16 I did not install it andam not really sure if the version is like 16.1 or something like that so here are the details about the file:

       

      file name - install_flashplayer16x32_mssd_aaa_aih

      File version - 3.5.4.26
      Product Version - 2.0.2.13
      size - 1.00MB

      I downloaded it today so it is up to date.

       

       

      I was getting warnings about adobe 14 to 17 are unsafe either from adobe themselves or firefox, either way I followed the instructions on this page -
      http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
      and now when trying to install I does nothing but says it is already running so I have to push alt, ctrl, delete to find it in my processes and close it out to try again, I have tried to let it run for a while to see if it was just slow, but nothing... please help.

       

      I deleted all the files like it said in all the folders listed on the link above.