5 Replies Latest reply on Dec 29, 2014 10:08 AM by Rajashree Bhattacharya

    Logged out from my subscription but still can use Adobe CC?

    Emi_wiz

      Dear people of this forum,

       

      We have an Adobe CC subscription with two active licenses. When i create a new user id and add the license to this user, i can download the suite and use it.

      However, when i add this license to another userid and logout on the workstation with my old user i can still use the software. I do get the message:

      "We are having trouble verifying your membership.." but when i press continue , the software starts and i can use it. My situation now is that we have 2 active licenses

      but 8 workstations with people working with the software, even when they are not logged in into the cloud. My question: Is this default behaviour? And how can i prevent this?

       

      Thanks in advanced for all your replies.