HI. I HAVE ALREADY MEMEBRSHIP for one app in creative cloud. I want to upgrade it to be complete membership . first I could not cancel my old one . second i pay for the second one, third i could not download the indesign cc ( which i need right now because they ask for serial number) . I have already cs6 products. is that technical problem in adobe or what ?
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link