4 Replies Latest reply on Dec 24, 2014 7:36 AM by jj6443

    Photoshop CS5 Extended missing DLL

    jj6443

      I have a legit installation of PS CS5 Extended. My anti-virus, Bitdefender (free version) quarantined one of the DLL's for the CS5 Bridge. The file name is axe8sharedexpat.dll . I was not able to 'un-quarantine' the file so I had to delete it.

      Now, the Bridge does not work; has an error message when I try to open it.

       

      I have the PS installation CD and I did a search for all DLLs on the disc and the missing file was not on the disc.   I hope someone can pass on to me a safe, clean link so I can download the file. Also, since the file was deleted, will simply

      copying a replacement file over to the appropriate directory be a fix? Or will the replacement DLL have to be registered again. Not sure how to do all that at the present.

       

      Any meaningful suggestions will be greatly appreciated.

       

      Jim 'n Jawga

        • 1. Re: Photoshop CS5 Extended missing DLL
          Level 5

          You'll be much better off re-installing CS5 from scratch, then applying all necessary updates manually, since the CS5 Adobe Auto Updater was and remains pretty useless. The hapless updater team in India only began to get their act together on CS6, then fell back into their legendary incompetence with CC and CC2014.

           

          It's a bit tedious, I know.  But this will guarantee that you have a fresh and complete CS5 install.  Yoy cannot be sure there's only the one file missing, other files could be missing or damaged as well.

          • 2. Re: Photoshop CS5 Extended missing DLL
            jj6443 Level 1

            Hey, I suspected that was going to be the correct action to take but I think I needed someone else to look at it and tell me so. I will take that on as a post-Santa Claus task!

             

            I appreciate you taking the time to stop by and reply to my post.  Merry Christmas.

             

             

            Jim n' Jawga

            • 3. Re: Photoshop CS5 Extended missing DLL
              Test Screen Name Most Valuable Participant

              You could try a REPAIR in the usual way from the WIndows Add Programs Control Panel (be sure NOT to uninstall, just repair).

              • 4. Re: Photoshop CS5 Extended missing DLL
                jj6443 Level 1

                Thanks so much for the suggestion. Interesting thing...  I went to Programs and Features from my Control Panel.

                Photoshop is not listed at all in the installed programs list! Not 'A' for Adobe or  'P" for Photoshop.

                 

                I find that to be strange. I wonder if others have the same experience in the installed programs listing. Not

                sure what I can do at this time.