1 Reply Latest reply on Dec 24, 2014 9:35 PM by A.T. Romano

    Problems when starting Adobe Premiere Elements

    Garborg

      Screenshot_4.jpg

      Hello.

       

      Why do i get this message when i start the program?

       

       

      Sincerely

       

      Erik Garborg

        • 1. Re: Problems when starting Adobe Premiere Elements
          A.T. Romano Level 7

          Erik Garborg

           

          On what computer operating system is your Premiere Elements 13 running?

           

          Is this the first time you are starting the program and getting this message? In other words is this a "it worked before but not now" or "it never worked before" type issue?

           

          If this is a new first time install, I would explore uninstall, free ccleaner run through, and then reinstall with antivirus and firewall(s) disabled.

           

          More later.

           

          ATR