This is Internet Explorer only right? Do you see the yellow information bar either at the top (IE9 and lower) or bottom (IE10 and higher)? If you click 'Allow', it will work fine. It's an IE security thing. Once you put the help on a web server, it will work fine immediately.
If this doesn't help: which version of RoboHelp and IE are you using. Also, which output type are you creating?
Thank you, William, for you respone, although it hasn't helped.
Interestingly, I recall that at first the TOC appeared, and I got that message. I clicked Allow and since then it won't show up!
I'm using IE 11 and RoboHelp 9.
I'll add that I made sure to create a mark of the web.
I'm sorry but I did what was written on the link you sent, but it's still not working.I am using IE 11
When I copied the folder it merged it with the existing folder, but I overwrote the files with the same name.When I tried replacing the folder (I temporarily removed the current WebHelp5Ext folder) RH crashed.
Any more suggestions?
Thank you all,
RH9 is the issue here. There are several fixes to get RH9 behaving. Mayank already pointed you to the IE10 fix. I've also created an IE11 fix for RH9 (unsupported by Adobe). An overview of all fixes: http://www.wvanweelden.eu/articles/robohelp-patches-and-updates
You are a savior, kind sir.Thank you!