6 Replies Latest reply on Dec 26, 2014 6:34 AM by cgtway

    LR says it's using ACR 8.3, but ACR 8.7.1 is installed. How to fix?

    cgtway Level 1

      Hi All,


      I've just recently installed ACR 8.7.1, as I'm using a Nikon D810 camera and my old install of ACR 8.3 wouldn't open the raw files.


      For some reason, Lightroom thinks it's still using ACR 8.3, even though the "Camera Raw.plugin" file is version 8.7.1. I'm looking at the file in this folder on Mac OSX:


           startup drive/Library/Application Support/Adobe/Plug-ins/CC/File Formats/


      This is where my old ACR 8.3 file was, but it's not there any more.


      Photoshop CC is using the correct ACR plugin, but Lightroom is not (and I've done a thorough search on my drive, and I can't find an 8.3 version of the ACR plugin anywhere). I've quit LR, and even restarted the computer.


      What is Lightroom doing??


      Any help would be greatly appreciated.