1 Reply Latest reply on Dec 25, 2014 11:55 AM by gener7

    updating camera raw

    vwbuggirl83

      I recent got a new dslr camera the canon t5i (700D) when i try to open my raw files i get the message "could not complete your request because the file appears to be from a camera model which is not supported by the installed version of camera raw. Please visit the camera raw help documentation for additional information. I did that & it told me to auto update try updating from in photoshop which i try & it tells me my applications are up to date. It also told me to manually update download it & to let the adobe patch installer update it but i get the error message "error loading the updater workflow" when i try to run it. I am currently running adobe photoshop cs5 extended version 12.0.4 x64 for windows 7.