0 Replies Latest reply on Dec 25, 2014 3:35 PM by pdzajiczek

    Unable to download E_LIC_ALREADY_RETURNED error, help?

    pdzajiczek

      When I loaded an e-book I borrowed from the public library here, I got the acsm file and loaded it into Digital Editions. I realized I downloaded the wrong format for my reader, and when I returned it, and re-downloaded it in the correct format, I got the error:

       

      Unable to Download

      Error getting License. License Server Communication Problem:

      E_LIC_ALREADY_RETURNED

       

      How do I let the program know I redownloaded it in a new format?