1 Reply Latest reply on Dec 26, 2014 9:58 AM by JJMack

    Can't download trial version of creative cloud Lightroom and PS

    mcmiller

      I just got a mid 2009 macbook pro and I'm trying to download a trial version of LR and PS because I'm thinking about doing the $9.99 subscription. When I click the download button I get a page that offers a few tutorial video links and a message that says "Lightroom/Photoshop is downloading..." but no status bar or anything. Then nothing happens. When I go the the "Manage my account" page there is a message in red that says

      We are unable to load all your plans & products. Please try again.

      Does anyone have an idea what the issue might be?