1 Reply Latest reply on Dec 26, 2014 2:01 PM by Bob Somrak

    I have lost my serial number and disk for lightroom 3

    Laura5C

      I have lost my serial number and disk for lightroom 3 and I need it - I have since upgraded to v5 but have gotten a new laptop and want to install lightroom on there.  I have my order number from 2011 for v3 AD003916979.  How can I get my old serial number?

        • 1. Re: I have lost my serial number and disk for lightroom 3
          Bob Somrak Level 5

          On you other machine with Lr5 installed or Lr3 installed search for a file on you computer called "Lightroom 3.0 Registration" or "Lightroom 5.0 Registration".  You may have to search for hidden/system files.   These files contain your Serial Numbers in plain text.

           

          Otherwise, if your order number is from Adobe you can log in with your account to see your purchased products or contact Adobe with that order number.