With your information nobody will help you, you should give us some information:
- Version? (CC provides different versions)
- What steps are you doing, with screenshots? (Give some information on the document, what you want to do…)
- What happens?
- What would you expect to happen.
thanks for reply
1. again, both PC (7) and Mac (Maverick)
4. sometimes Indesign has been closed immediately, sometimes after several seconds of inactivity
FIrst of all: are you aware that you are in GREP? The /r indicates that maybe you are but in the search field I see a character without an escape, this should be the unicode if you are truly searching for that star-character. Then in the replace field I see three asterisks, what dies that mean? So this search strings make no sense to begin with in GREP...
do you mean a program failure is caused by illegal search? but this is only a sample, in fact, what was opened by that time when I was writing..
it can happen also with no symbols at all. For example - I look for a style A and change by style B. Click on Find What - failure...
and btw - even if symbols of grep search are wrong - does it have to cause a program crash?
This type of crash is not the norm, and you say you've had it for several versions and across multiple computers. My instinct is that this means you have a bad font since there is very little else that all of these combinations would have in common.
Ok but then you have to suppose it is same wrong font causing this problem in all computers I have worked in last years?
or else there are different 'bad' fonts, but any designer works with a lot of fonts, how could one enjoy so sensitive software?
More likely a single font installed on all the computers, something you downloaded from a free font site, for example, and continue to load on new systems.
It's not certain that's the problem, but it is a strong candidate.
what a way to check it?
right for now i have 525 fonts installed... (no free)
since i've been working at CC (2-3 weeks), Indesign fell down once (opposite to once-a-day in CS6)
oh thanks.. but it's impossible for 500 fonts.
by the way it is strange if broken font causes a fall down just occasionally. for example, after restart, find search works perfect with any fonts, symbols and digits.. several hours till next crash
if it is a font problem it should break Indesign down again and again, isn't it?
OK, that sounds less like a bad font and more like a conflict with other software you run. First suspects are always plugins for the program supplied by developers other than Adobe, then you start to look at other programs running at the same time.
Finding the source of this type of problem is not an easy task and always involves some time, effort and probably a little pain, but in the end you'll be happy you tracked it down.
I think all these worries about fonts and 3rd part software are a try of finding problem source outside Adobe. Understand me. It is impossible to check which programs are open every time in that specific moment when failure happens. And what's bad in the fact if today Mail program opened and tomorrow doesn't?
In opposite, I see some situations that could be considered as problem-caused. For example, a failure happens in a lot of situations when I delete some text in searching box (Find what) and immediately click at "Find Format" field. Looking like Indesign cannot process this command so fast. (?)
Generally, as slower I work with Find tool as less failures I see.
Yes, it's an attempt to find the source outside of InDesign, but that's because most users don't have this problem, and if were a problem inside ID only, there would be thousands of users reporting it. This problem is caused by soomething on your system.
There are some known (and I'm sure some unknown) conflicts with other programs -- I can't say if the fault lies with Adobe or the other program, and I really don't care. The point here is to try to figure out what the cause actually is, then do something about it besides complaining if you can.
If it were a font problem, it would crash every time with same file and same find search settings. But it doesn't. (Moreover, reopened INDD usually doesn't crash more)
If it were a 3rd part software issue, I would find such one. But recently a crash happened with usual Apple applications being opened in a background.
I don't suppose you use Chrome and have plugins installed? There's been a rash of problems associated with some Chrome plugins, especially Push Bulleet.
Good to know. I use Chrome but it has only Readium installed.
I don't open Chrome every time I work. I'll try to trace it.