1 Reply Latest reply on Dec 29, 2014 5:36 PM by A.T. Romano

    Please help!!

    jasperthesiamese Level 1

      I am not able to get into my Premiere elements 13 Editor

       

       

       

      It is a new disc which I only got for xmas

       

       

       

      I can get into the organizer to add photos or videos but I am unable to go

      to edit

       

       

       

      All it asks me todo is sign in and click the agreement and that's it,

      nothing happens

       

       

       

      I have been on the help web address and that takes me round in corcles

       

       

       

      There is a support promise which I haven't found any support at all and am

      getting more and more frustrated

       

       

       

      The only thing I can get into is the forum and I have had an email telling

      me that I wont get anty supprt on this so where do i go?

       

       

       

      I am thinking of sending the disc back where I got it from but I desperately

      want to use it

       

       

       

      Please can somebody help me with this

       

       

       

      Jilly Lowe