1 Reply Latest reply on Dec 29, 2014 5:42 PM by gener7

    PS CC files will not open in CS5`

    rschnell61

      I have edited jpeg files on my company laptop using PS CC. However, I cannot open these same files using my PS CS5 (on my personal computer). I have tried saving them as TIFFs, PSDs with the same results. All show an * after the extension when veiwed on my home computer (ex: .jpeg*).


      I cannot figure this out. Any thoughts?

       

      Bob

        • 1. Re: PS CC files will not open in CS5`
          gener7 Adobe Community Professional & MVP

          I don't know why * is being appended to your extension. That would cause problems opening the file unless you remove it.

           

          I would have your IT check that company laptop out. No PC should be renaming the extension.

           

           

          In Photoshop CC, go to Edit > Preferences > File Handling and look at the settings.

           

          Choose "Maximize File PSD and PSB Compatibility" and set it to Always.

           

          Gene