0 Replies Latest reply on Dec 30, 2014 2:36 AM by Dudis

    ADE can't see my Kobo mini


      When I open ADE it cannot see my kobo mini.

      In windows explorer my computer (an HP Pavilion laptop running windows 8.1)  can see the drive but if I try to open the contents it tries to load and then hangs.

      I have tried my Kobo on a MAC and it sees it straight away on ADE and works find.

      I have unistalled / reinstalled ADE software but no change

      I have tried my friends Kobo glow on my computer / ADE and it works straight away.

      Any advise on what is wrong and how to fix the problem.