4 Replies Latest reply on Dec 30, 2014 7:31 AM by A.T. Romano

    Problem editing after resetting computer

    Jollestudio Level 1

      I recently had to reset or reinstall my laptop, and therefore had to reinstall Adobe Premiere Elements 12 as well. Before this it worked fine to import and edit MVI video files from my Canon Powershot SX260 camera, but now when I was about to edit for the first time since the reinstalling, I couldn't import the video files to the editing program.


      Before, when I've tried to import AVI files a window has popped up saying I don't have the right codec, or whatever, but now the problem is different as nothing happens at all. I drag the files as usual to PE12 but, well, like I said, nothing happens. The program doesn't seem to react at all. I assume it has to do with some settings having changed after the reinstalling? Well, my computer is a Lenovo ThinkPad. Windows 8.1. 64-bit. I don't know what information is needed exactly. Some help would be appreciated.