8 Replies Latest reply on Jan 2, 2015 9:56 AM by Lucas Selbach

    ** URGENT: ** MEDIA IS OFFLINE for Mp4 files after updating Premiere Pro CC to 8.1

    Lucas Selbach

      Hi there,


      I upgraded recently to Premiere pro CC 2014 and I am working on a project that is already late. 


      I was having some small issues then I thought that after upgrading to latest version everything would be fine.

      I just started Premiere and opened my project and had an error message, just like this guy

           Premiere Pro CC 2014 seems to  Corrupt projects created with earlier versions


      Then I deleted the preference files and the project could be opened again.


      But the MP4 files haven't opened and has the imagem MEDIA OFFLINE

             (and I have LOTS of MP4 files that were working absolutely fine before)


      I tried to make links again but it didn´t worked.

      I tried to drag and drop MP4 files it didn´t worked too. (unsuported media file)

      I renamed the folder ADOBE from \user\appdata\local and roaming  twice.

      I tried to start with SHIFT ALT to delete preferences againa - didn´t worked too.


      I tried to reinstall Quicktime.

      I tried to reinstall K-Lite codec pack.


      I REALLY need your help before formating and starting everything from scratch.


      Thanks and best regards.

      Lucas Selbach