1 Reply Latest reply on Jan 6, 2015 3:07 PM by jeromiec83223024

    Problems w/ Adobe Flash Player

    Mike_Govia

      Hi. I have a Sony VAIO Notebook PC (2.4GHz Pentium, 1 GB RAM, Windows XP Home (SP3). I recently had to return my HDD to its original factory settings. Prior to this time I encountered no problems w/ the flash player.

       

      When I go to install my hp PhotoSmart Premium Printer, the software indicates that the flash player is too old. I end up receiving a black dialog box when opening the hp Solution Center and have no access to the features associated therewith.

       

      When I attempt to download the newer flash player (toward this end, I download from the local library on to a flash drive and bring it home to my computer, the flash player installation seeks to access the Internet, which I do not have at home).

       

      Has anyone encountered a similar problem? If so, how was it (or was it) handled?

       

      Thank you very much.

       

      Sincerely,

      Mike Govia