I am guessing you will have to contact support via the link it provides in your screen shot. Probably because you signed up for a 12 month plan paid monthly at the slightly cheaper rate than the cancel anytime plan.
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Unless an employee stops by this forum and reads your message, you need to know...
This is an open forum, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"