1 Reply Latest reply on Dec 30, 2014 8:32 PM by gener7

    not able to reinstall cs6

    jojo0300

      My computer crashed yesterday.  I now have to reinstall CS6.  For some reason I am unable to.  Does it have something to do with Creative Cloud (don't really understand what CC is either?)

        • 1. Re: not able to reinstall cs6
          gener7 Adobe Community Professional & MVP

          The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:

           

          Adobe product and version number

          Operating system and version number

          The full text of any error message(s)

          What you were doing when the problem occurred

          Screenshots of the problem

          Computer hardware, such as CPU; GPU; amount of RAM; etc.