Am trying to instal of AFP.When I enter my new password, the little box just shivers and shakes and will not accept. Pas

[rexandcarol]

Trying to instal Adobe Flash Player new version.  Half an hour ago I set my new password and it was accepted by Adobe.  When I get to the last stage of installation and am asked to enter the password, it will no accept.

[jpschechter · Accepted solution]

Try using your password for your computer...Mac if you have that.  The password they want is not your Adobe password.

[rexandcarol]

Thank you for your assistance. I have tried my computer password, not Adobe, which got me to the stage of downloading AFP. The download goes through the motions until finally I am told that errors were encountered and try again. Have done this many times with the same results. Any other ideas.

Thanks, Carol Wilson

[jpschechter]

Carol...I really can't help as I am having the same problem. Flash update downloads but when installing it stops at 97% and will not fully install. Apple and Adobe Flash are like water and oil...always have been since the days of Steve Jobs.

Sent from my iPad

[rexandcarol]

Thank you.

[_maria_]

Hello,

Are you both using the shim installer, downloaded from get.adobe.com/flashplayer?  If so, please try using the full installer instead.  A link to the full installer is provided at the bottom of the Installation problems | Flash Player | Mac page, in the 'Still having problems' section.

--

Maria

[rexandcarol]

Hello Maria,

Thanks for info. Tried everything and in desperation got into 'documents' and found I had about 18 docs re downloading Flash Player. Got rid of 90% of them and then magic, installation worked.

Carol