9 Replies Latest reply on Jan 3, 2015 3:25 AM by BrendyMan

    Premiere Pro, After Effects and others crash immediately.

    BrendyMan

      Hi Everyone,

       

      I'm hoping to get some ideas here as i'm completely stumped, I signed up to the creative cloud about 4 months ago, I use Photoshop a lot which is still running fine, however Premiere Pro and After Effects crash immediately, and will not even make it into the program, I'm running a brand new machine, 16gb ram, windows 7, Geforce GTX 750..  I've included a couple screen grabs to better explain.

       

      I've tried replacing the ImageRenderer,dll file to no avail, any help appreciated, how and what should I do?  I have tried uninstalling and re installing with no luck.

       

      Adobe Malfunction.JPG

      Adobe AF Malfunction.JPG