1 Reply Latest reply on Jan 19, 2015 12:28 PM by Tariq Dar

    Adobe XI Registration

    billingsleycpa

      I purchased Adobe XI preinstalled on my new computer.  I am trying to edit an adobe file, but when I try to use the options, it wants me to register.  I wasn't provided any additional information with the new computer.  What do I do?

        • 1. Re: Adobe XI Registration
          Tariq Dar Adobe Employee

          Hi billingsleycpa,


          If Acrobat Xi was preinstalled on your machine you need to contact your computer manufacturer to get the serial number to register this application.

          Unfortunately there isnt much that can be done.


          If you have purchase Acrobat from Adobe you may provide me the Order number and will let you know the rest.


          Regards,

          Ajlan Huda.