1 Reply Latest reply on Jan 6, 2015 5:59 AM by NakulB

    Billing error

    BillingMetisphere

      I recently upgraded to Adobe FormsCentral Plus Service and paid A$143.88. This should have stopped the monthly Adobe FormsCentral automated billing of A$14.99 per month, however I am still being charged. Can you please stop the monthly billing and refund me the most recent withdrawal dated 8/12. Thank you

        • 1. Re: Billing error
          NakulB Adobe Employee

          Hi,

           

          Thank you for your patience and cooperation.

           

          I request you to contact our customer support team directly at- Contact Customer Care, they will be assisting you with the cancellation and refund; if needed.

           

          Note:- Please choose the product Acrobat.com and issue as Membership, account, payment- Click- "Still need help? contact us"- Choose contact option as- Chat.

           

          Regards,

          Nakul