Thanks, I managed to sign into my current account with those tips. But now I have a new problem: Creative Cloud says my Illustrator and InDesign trial has expired, even though I just paid the monthly fee?
I clicked "License This Software" and "Sign in," then it asks for a serial number, which I don't have. The struggle is real!
1 person found this helpful
So I had the same issue, autocorrect changed the first letter in my signup email - but I never noticed until I was locked out with the "verify email screen", both desktop and browser. None of the suggestions here fixed the issue, but what finally did was doing all of the following: canceling the wrongly entered account - registering the new correct account - close the creative cloud desktop app (of course) - signing in at adobe.com - goto accounts - download something you had not downloaded with the incorrect account - that automatically caused the old account to be logged out and now asked me to login - done.