I have two guesses. First is that it is not uncommon with internet connections and server systems for a large file download to hesitate, or even stop. The Adobe installer then catches it as an error or some sort and is suggesting another try when the internet might be working better. It can test ones patience a lot!
My other guess is that you'll never get it to work. Version 9 is five years old and has been replaced four times. Like any other company, Adobe is not going to put a lot of resources into out of production products. Further, Windows 8 came out well after PrE9. Adobe is not going to go back and make sure their old software is going to work with a new operating system.
Consider buying a new version.
Premiere Elements 9 on Windows 8.1 64 bit
There is no need to give up your Premiere Elements 9 because of the downloading situation which you have described. That is, unless you need video editing features that are not offered in your version. Let me give you the how to details....
1. With Premiere Elements 9 closed, download and install the 9.0.1 Update from the following link
2. With Photoshop Elements 9 closed, download and install the 9.0.3 Update from the following link
On this one, I would suggest that you DO NOT download and install. Since its release, Barbara Brundage (expert) has
recommended no using this update.
3. Camera Raw 6.5
You should not need any more updates after the above mentioned. No further updates.
If you need any help with the Camera Raw manual install or other on this, please let me know...have been
there and done all of this before.
We will be looking forward to the outcome.
Hi - your reply completly solved my problem.
Thanks for the follow up. Great news that your Premiere Elements 9.0 Updates have been completed successfully. Great job of follow through and sharing.
Your follow up is particularly important to Premiere Elements 9 users who might be having problems with Help Menu/Update and believe getting the updates is a hopeless case.
Best wishes as you move forward with your projects. Please do not hesitate to ask if further questions or need clarification.