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I have tried everything listed on the Adobe site but whenever I try to install Digital Editions I get the error message saying "Adobe Digital Editions 4.0 has encountered a problem and needs to close. How can it get it to run???
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I had a similar problem with an older computer a couple of years ago. It was solved by installing ADE 1.72.
It is still available here:
http://kb2.adobe.com/cps/403/kb403051/attachments/setup.exe
Save the setup.exe to your hard drive then run it.
Good luck