1 Reply Latest reply on Jan 3, 2015 12:40 PM by A.T. Romano

    I bought the wrong version of Premiere Elements

    alylimberis11

      How do I return it and buy the Mac version? I cannot find a number to call

        • 1. Re: I bought the wrong version of Premiere Elements
          A.T. Romano Level 7

          alylimberis11

           

          Did you make a Premiere Elements 13 purchase from Adobe direct within the last 30 days?

           

          If so, you can use Adobe Chat Orders to sort out your purchasing needs. To do that, please click

          on the following link

          Contact Customer Care

           

          Premiere Elements

          Membership, Account, Payment

          Payments, Invoices, Orders

          Chat Panel

          If the set does not hold, then you will need to navigate to the Chat Panel using the above titles as guides.

           

          Please let us know the outcome when you have time.

           

          Thank you.

           

          ATR