2 Replies Latest reply on Jan 7, 2015 5:12 AM by station_two

    CS5 update error and RAW opning file

    Print a picture

      I can't update my cs5.

      I get error

      Some updates failed to instaøø

      There was on error downloading this update, please quit an d try again.

       

       

      And i hvae try, but some problem every time

      I use update from help meny in Photoshop

      Have other queston about RAW

      i cant open RAW file in CS5 Photoshop, and I have innstgalled the last plugin for Adobe.

       

      Gunnar.

        • 1. Re: CS5 update error and RAW opning file
          Level 5

          Please do a forum search.  I and others have repeatedly answered this question a whole bunch of times recently.

           

          Bottom line:  the Adobe auto updater is utterly useless in CS5 and prior versions.  You need to download the updates and apply them manually yourself.

           

          I and others have even supplied the links for Mac and Win, which you haven't even bothered to specify.

          • 2. Re: CS5 update error and RAW opning file
            Level 5

            Print a picture wrote:

             

            …Have other queston about RAW

            i cant open RAW file in CS5 Photoshop, and I have innstgalled the last plugin for Adobe.

             

            You need to specify exactly the camera make and model, your exact version of Photoshop and your OS, etc.

             

             

            BOILERPLATE TEXT:

            Note that this is boilerplate text.

            If you give complete and detailed information about your setup and the issue at hand,

            such as your platform (Mac or Win),

            exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,

            your settings in Photoshop > Preference > Performance

            the type of file you were working on,

            machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,

            what troubleshooting steps you have taken so far,

            what error message(s) you receive,

            if having issues opening raw files also the exact camera make and model that generated them,

            if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.

            etc.,

            someone may be able to help you (not necessarily this poster, who is not a Windows user).

            a screen shot of your settings or of the image could be very helpful too.

            Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:

            http://forums.adobe.com/thread/419981?tstart=0

            Thanks!