I purchased the Creative plan, which says it includes Photoshop CC and Lightroom 5. From the creative cloud desktop platform, I successfully downloaded Lightroom, but when I go to download Photoshop, it just sits at 0%. When I go to Adobe's website, it acts like I have to purchase Photoshop, but my account says it is included in the package I purchased. Help!
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)