I just purchased Adobe Photoshop Elements 13 & Adobe Premiere Elements 13 for Windows. I have a Windows 8.1 operating system. The file downloaded, it shows it as a 7Z file, which I can't open. Can anyone offer suggestions on how to open this file or how to correctly download the software?
From where are you downloading your Adobe Photoshop Elements Premiere Elements purchased software - Adobe direct?
For Adobe direct...
At this time, what do you have on your desktop - two files appropriate for your computer operating system, those being, .exe (which will be the Adobe Application Manager) and the 7z which is the program itself. That is all you should need? Based on my experiences, it is the .exe that does the unpacking of the 7z.
If you are having problems with the Adobe direct route, then download and install the tryout from the following web site and insert your purchased serial number in those installation files at installation.
Run and carryout the web site's "Note: Very Important Instructions" in order to avoid an Access Denied message.
For Windows, there will be File 1 first (exe) and next File 2 (7z).
Please let me know if you are OK with the instructions.