0 Replies Latest reply on Jan 4, 2015 6:48 PM by Software card problems

    Lightroom can't edit photos because membership needed renewing but I have software card. PLEASE HELP!!!

    Software card problems

      Hi I recently bought Lightroom 5 with a software download card. It was running fine until a few hours ago I opened Lightroom to discover that I could not edit any photos because my membership needed renewing. Yet I do not have a membership for Lightroom I bought a software card from my college. I found this very strange and tried to ask for help on the Live Chat, yet I was transferred around for about an hour and then they ended the chat. So I wondered if there is an issue with my account or if I need to do something to fix it.