2 Replies Latest reply on Jan 6, 2015 4:51 AM by Richard4911

    Install Won't Complete

    Richard4911 Level 1

      I'm attempting to install the Flash Player 16x32 on my Dell Precision laptop running Windows 7 32 bit.

       

      I have exactly the same problem attempting to install the Adobe Reader 11

       

      I double-click on the installer and get no further screen information. When I open up the Task Manager I can see that the install isn't progressing as it should, it'll sit there, not progressing, for hours.

       

      Adobe_Install.jpg

       

      I have stopped Kaspersky (anti virus manager) but no luck; I have gone in to Safe Mode and tried the install from there but still no luck.

       

      I'm at a loss as to what to try next, maybe you can offer some advice?

       

      Thanks.