1 Reply Latest reply on Jan 5, 2015 12:16 PM by A.T. Romano

    Adobe premiere elements 7.0 visual problems

    georgekal1997

      hi  everyone. i am using Adobe premiere elements 7.0.

       

      When i open the programm and try to open a project or create a new one or even create an instantmovie the programm stays minimized and i cant do anything to bring it back.

       

      if someone could help me i would appreciate it. ty

        • 1. Re: Adobe premiere elements 7.0 visual problems
          A.T. Romano Level 7

          georgekal1997

           

          On what computer operating system is your Premiere Elements 7 running?

           

          How long have you been using version 7, and when did this issue first appear - today, a week ago, longer than that....

           

          Let us go for a deletion of the Adobe Premiere Elements Prefs file, and, if that does not work, then deletion of the whole 7.0 Folder in which

          the Adobe Premiere Elements Prefs file exists.....assuming Windows 7, 8, or 8.1 64 bit for now....

          Local Disk C

          Users

          Owner

          AppData

          Roaming

          Adobe

          Premiere Elements

          7.0

          and in the 7.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 7.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives enabled so that you can see the complete path cited.

           

          Let us start here and then we can decide what next if the above did not resolve the issue that you presented.

           

          Thank you.

           

          ATR