5 Replies Latest reply on Jun 15, 2015 1:51 PM by TechHelp

    InDesign crashes after closing program

    corruptprefs

      I've been using InDesign CS4 on this computer for 3 years and this just started happening.  After I close InDesign I get a message from Windows saying it has stopped working properly and needs to close.

      I can't think of anything that's changed recently on my machine, (Win 7 64-bit), and I've tried deleting the preference files.  Any ideas?

       

       

      Problem signature:

        Problem Event Name: APPCRASH

        Application Name: InDesign.exe

        Application Version: 6.0.6.622

        Application Timestamp: 4caa28e2

        Fault Module Name: StackHash_0a9e

        Fault Module Version: 0.0.0.0

        Fault Module Timestamp: 00000000

        Exception Code: c0000005

        Exception Offset: 5e6dcc49

        OS Version: 6.1.7601.2.1.0.768.3

        Locale ID: 4105

        Additional Information 1: 0a9e

        Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

        Additional Information 3: 0a9e

        Additional Information 4: 0a9e372d3b4ad19135b953a78882e789