0 Replies Latest reply on Jan 5, 2015 2:04 PM by idmurray

    How do I open up files?

    idmurray

      I've had my mac freeze on me, so have had to wipe the internal HD, reformat, use DVD to set up new operating system, then also upgraded to Yosemite.

       

      I had saved Photoshop on an external HD. With some difficulty and a few error messages I thought I had set up PS on the Mac under the new OS.

       

      The program opens and all looks okay but when I try to open a Picture file they are all greyed out and won't open up.

       

      Would be better to start from scratch by downloading a fresh version, and if so how do I do this?

       

      I've been paying the monthly subscription for a year or so.