…kindly pm me via my email : deric@xxxxxxxxx thank~
First of all, don't expect a response by email, ever. And never post your email address in a public post, unless you love to receive spam.
Private email correspondence or PM is frowned upon in the forums, because it would defeat the very purpose of the forums, which is for everyone to benefit from all questions and all answers, not just the original purpose.
Remember, you are not addressing Adobe here in the user forums. You are requesting help from volunteers users just like you who give their time free of charge. No one has any obligation to answer your questions.
Secondly, please provide sensible details in connection with your issue.
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers: