We are aware if the 'black box' issue with the shim installer (downloaded from get.adobe.com/flashplayer), however, this should not be the case with the full installer. The links for the full installers are posted at the bottom of the Installation problems | Flash Player | Windows page, in the 'Still having problems' section.
Thanks Maria, but no go. I saw this already on here and had already tried it. Adobe needs to go back to the drawing board.
I don't have a MAC. I have a brand new Dell and should not be having this problem.