2 Replies Latest reply on Jan 6, 2015 12:58 PM by jeromiec83223024 Branched from an earlier discussion.

    Confused by Password Prompt on MacOS 10.9

    Bill Grogan

      All videos have been blocked now for three days on my Mac OS 10.9. I have the box checked allowing Adobe to download updates but the message is the same: my flash player is outdated. Efforts to update have all failed. The download proceeds to the point where my password is requested, in order for Adobe to make a "change".But my password is not accepted. I've reset this password recently. It's accepted on Adobe's home page and on Adobe's ID page. Efforts to uninstall the flash player get the same shaky box treatment: password no good. I'm totally stuck.