I have just reset my password but I still cannot upgrade my flash player because the ok box continues to blink-the flash player icon in scroll does jump & eventually stops but box requesting my password does not disappear unless I cancel it - I am so frustrated. Plse help I need to view some webinars. Thank you.
This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.
If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt. If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.
If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.
If you're still stumped, you may need to reset the password on your Mac: