The Premiere Elements 10/NVIDIA GeForce issue is well known and has been heavily document. The fix is rolling back the NVIDIA GeForce driver version to about May 2013.
Great. That works, except if you have Windows 8 or 8.1 64 bit. Reason: the available older NVIDIA GeForce driver versions often do not go back far enough for the newer Windows 8 and 8.1 64 bit operating systems. You can verify your specific situation by filling in your information in the following link and noting the driver versions that are available to you for your specific NVIDIA GeForce card.
The best references on this are
Announcement at top of this Adobe Premiere Elements Forum and
Please let us know if you have questions or need clarification on the above.
Thank you John & A.T Romano. Still having problems. I did the search on the NVidia page. Came up with GeForce GT640. Current installed driver was 347.09. I then installed the October 2013 version.
Looking at my Device Manager I have 5 NVidia\s listed. 4 of them now say October 2013 version however, the last one says 2014.
My problem is that I'm not sure how to locate NVIDIA Virtual Audio Device (wave extendible) WDM on the NVIDIA search page. I'm a complete novice with this sort of thing so do I need to roll back this driver & if yes, how do I locate it in the NVidia driver search page? PS. Restarted computer and tried Premiere Elements 10 however, video does not show still.
thanks again, Brenda
Thanks for the reply. But I believe that you are going down the wrong road looking at NVIDIA audio when this is strictly a NVIDIA GeForce video card/graphics card matter.
As you have discovered, the older drivers for your NVIDIA GeForce GT640 do not go back far enough to overcome this known Premiere Elements 10/NVIDIA GeForce video display issue.
Based on the history on this matter, I see no solution for you in your Premiere Elements 10/NVIDIA GeForce on Windows 8.1 64 bit. If your computer were Windows 7 64 bit, you would have available to you the May 2013 driver version which should resolve you issue. In your case, you appear to need a video card/graphics card driver version later than October 2013 and there just isn't any that we know of. You might want to contact NVIDIA about this matter.
The issue cited has been specific for Premiere Elements 10/NVIDIA GeForce and has not been reported for versions 11, 12, or 13 to date.
Please review and consider. We can discuss this further if you want.
Ahhh, thanks ATR, as I mentioned, I'm a novice. I'll contact NVIDIA to see if there is a solution. thanks again, regards Brenda
Thanks for the reply.
As you can tell from the threads and other online discussions on the Premiere Elements 10/NVIDIA GeForce issue, for a long time I have been trying to keep up to date the information available on this issue. So, as your schedule permits, please let us know of your progress in this matter.