4 Replies Latest reply on Jan 8, 2015 7:39 PM by ssprengel

    Lightroom cannot crop or export DNG files

    ksmader

      Lightroom will open but not really let me edit or export a DNG file created by a drone I am using. I cannot figure out how to attach a file to this post.

        • 1. Re: Lightroom cannot crop or export DNG files
          dj_paige Level 9

          How are you trying to "open" this photo? What happens when you try? What is the error message? What is your operating system? What version of Lightroom? What other details are relevant?

           

          In other words, we need a lot of information, and we don't have any information to help us.

          • 2. Re: Lightroom cannot crop or export DNG files
            ssprengel Adobe Community Professional & MVP

            A link to the DNG was provided in a feedback.photoshop.com message:

            Does not support exporting or cropping of all DNG files (and no email support option for paying customers)

             

            LR gives an "unsupported file format" message as if it is from a camera that is newer than it.

             

            The file, despite having a DNG extension, can be opened as a TIF in Photoshop if it is renamed to have a TIF extension.

             

            The recognizable image data is very tiny, 288x205, and there is an XMPMETA history record that suggests it was converted from a DNG to a TIF by LR 5.6 Mac.  I'm not sure what to make of this because other DNGs I've created from raw files open in ACR if I rename them to have a TIF extension.

             

            Here is what I see in the file in PS:

             

             

            <x:xmpmeta xmlns:x="adobe:ns:meta/" x:xmptk="Adobe XMP Core 5.6-c014 79.156797, 2014/08/20-09:53:02   ">

               <rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#">

            <rdf:Description rdf:about=""
            xmlns:Camera="Camera/"
            xmlns:dc="http://purl.org/dc/elements/1.1/"
            xmlns:xmp="http://ns.adobe.com/xap/1.0/"
            xmlns:aux="http://ns.adobe.com/exif/1.0/aux/"
            xmlns:photoshop="http://ns.adobe.com/photoshop/1.0/"
            xmlns:xmpMM="http://ns.adobe.com/xap/1.0/mm/"
            xmlns:stEvt="http://ns.adobe.com/xap/1.0/sType/ResourceEvent#"
            xmlns:crs="http://ns.adobe.com/camera-raw-settings/1.0/"
            xmlns:exifEX="http://cipa.jp/exif/1.0/"
            xmlns:tiff="http://ns.adobe.com/tiff/1.0/"
            xmlns:exif="http://ns.adobe.com/exif/1.0/">
            <Camera:Yaw>-0.680823028</Camera:Yaw>
            <Camera:Pitch>-0.092893437</Camera:Pitch>
            <Camera:Roll>-0.039726641</Camera:Roll>
            <Camera:IntegratedGyroX>-42783.402343750</Camera:IntegratedGyroX>
            <Camera:IntegratedGyroY>-5034.149414062</Camera:IntegratedGyroY>
            <Camera:IntegratedGyroZ>-6950.650878906</Camera:IntegratedGyroZ>
            <Camera:Altitude>0.000</Camera:Altitude>
            <Camera:DataTimestamp>342.982391</Camera:DataTimestamp>
            <Camera:FrameTimestamp>342.981445</Camera:FrameTimestamp>
            <dc:format>image/dng</dc:format>
            <dc:description>
            <rdf:Alt>
            <rdf:li xml:lang="x-default">{ "product_id": "0901", "uuid": "", "run_date": "2015-01-07T104248+0000", "media_date": "2015-01-07T104312+0000" }</rdf:li>
            </rdf:Alt>
            </dc:description>
            <xmp:CreatorTool>Dragon 1.32.0 ; DxO2A SW:3.1.1 CD:1.7.0, DxOLibCD:4.0</xmp:CreatorTool>
            <xmp:ModifyDate>2015-01-07T10:43:12</xmp:ModifyDate>
            <xmp:CreateDate>2015-01-07T10:43:12</xmp:CreateDate>
            <xmp:MetadataDate>2015-01-08T02:25:22-08:00</xmp:MetadataDate>
            <aux:LensInfo>4294967295/2346976512 4294967295/2346976512 4294967295/1789569664 4294967295/1789569664</aux:LensInfo>
            <aux:Lens>1.8 mm f/2.4</aux:Lens>
            <aux:ApproximateFocusDistance>0/1</aux:ApproximateFocusDistance>
            <photoshop:DateCreated>2015-01-07T10:43:12</photoshop:DateCreated>
            <photoshop:ColorMode>3</photoshop:ColorMode>
            <photoshop:ICCProfile>sRGB IEC61966-2.1</photoshop:ICCProfile>
            <xmpMM:DocumentID>6475EB7E1ACC40DC814B353D7B03688C</xmpMM:DocumentID>
            <xmpMM:OriginalDocumentID>6475EB7E1ACC40DC814B353D7B03688C</xmpMM:OriginalDocumentID>
            <xmpMM:InstanceID>xmp.iid:eaf2a931-a783-4ed6-9f65-2a429588e080</xmpMM:InstanceID>
            <xmpMM:History>
            <rdf:Seq>
            <rdf:li rdf:parseType="Resource">
            <stEvt:action>saved</stEvt:action>
            <stEvt:instanceID>xmp.iid:eaf2a931-a783-4ed6-9f65-2a429588e080</stEvt:instanceID>
            <stEvt:when>2015-01-08T02:25:22-08:00</stEvt:when>
            <stEvt:softwareAgent>Adobe Photoshop Lightroom 5.6 (Macintosh)</stEvt:softwareAgent>
            <stEvt:changed>/metadata</stEvt:changed>
            </rdf:li>
            <rdf:li rdf:parseType="Resource">
            <stEvt:action>converted</stEvt:action>
            <stEvt:parameters>from image/dng to image/tiff</stEvt:parameters>
            </rdf:li>
            </rdf:Seq>
            </xmpMM:History>
            <crs:Version>8.6</crs:Version>
            <crs:ProcessVersion>6.7</crs:ProcessVersion>
            <crs:WhiteBalance>As Shot</crs:WhiteBalance>
            <crs:AutoWhiteVersion>134348800</crs:AutoWhiteVersion>
            <crs:Temperature>6450</crs:Temperature>
            <crs:Tint>+150</crs:Tint>
            <crs:Saturation>0</crs:Saturation>
            <crs:Sharpness>63</crs:Sharpness>
            <crs:LuminanceSmoothing>31</crs:LuminanceSmoothing>
            <crs:ColorNoiseReduction>39</crs:ColorNoiseReduction>
            <crs:VignetteAmount>0</crs:VignetteAmount>
            <crs:ShadowTint>0</crs:ShadowTint>
            <crs:RedHue>0</crs:RedHue>
            <crs:RedSaturation>0</crs:RedSaturation>
            <crs:GreenHue>0</crs:GreenHue>
            <crs:GreenSaturation>0</crs:GreenSaturation>
            <crs:BlueHue>0</crs:BlueHue>
            <crs:BlueSaturation>0</crs:BlueSaturation>
            <crs:Vibrance>+22</crs:Vibrance>
            <crs:HueAdjustmentRed>0</crs:HueAdjustmentRed>
            <crs:HueAdjustmentOrange>0</crs:HueAdjustmentOrange>
            <crs:HueAdjustmentYellow>0</crs:HueAdjustmentYellow>
            <crs:HueAdjustmentGreen>0</crs:HueAdjustmentGreen>
            <crs:HueAdjustmentAqua>0</crs:HueAdjustmentAqua>
            <crs:HueAdjustmentBlue>0</crs:HueAdjustmentBlue>
            <crs:HueAdjustmentPurple>0</crs:HueAdjustmentPurple>
            <crs:HueAdjustmentMagenta>0</crs:HueAdjustmentMagenta>
            <crs:SaturationAdjustmentRed>0</crs:SaturationAdjustmentRed>
            <crs:SaturationAdjustmentOrange>0</crs:SaturationAdjustmentOrange>
            <crs:SaturationAdjustmentYellow>0</crs:SaturationAdjustmentYellow>
            <crs:SaturationAdjustmentGreen>0</crs:SaturationAdjustmentGreen>
            <crs:SaturationAdjustmentAqua>0</crs:SaturationAdjustmentAqua>
            <crs:SaturationAdjustmentBlue>0</crs:SaturationAdjustmentBlue>
            <crs:SaturationAdjustmentPurple>0</crs:SaturationAdjustmentPurple>
            <crs:SaturationAdjustmentMagenta>0</crs:SaturationAdjustmentMagenta>
            <crs:LuminanceAdjustmentRed>0</crs:LuminanceAdjustmentRed>
            <crs:LuminanceAdjustmentOrange>0</crs:LuminanceAdjustmentOrange>
            <crs:LuminanceAdjustmentYellow>0</crs:LuminanceAdjustmentYellow>
            <crs:LuminanceAdjustmentGreen>0</crs:LuminanceAdjustmentGreen>
            <crs:LuminanceAdjustmentAqua>0</crs:LuminanceAdjustmentAqua>
            <crs:LuminanceAdjustmentBlue>0</crs:LuminanceAdjustmentBlue>
            <crs:LuminanceAdjustmentPurple>0</crs:LuminanceAdjustmentPurple>
            <crs:LuminanceAdjustmentMagenta>0</crs:LuminanceAdjustmentMagenta>
            <crs:SplitToningShadowHue>0</crs:SplitToningShadowHue>
            <crs:SplitToningShadowSaturation>0</crs:SplitToningShadowSaturation>
            <crs:SplitToningHighlightHue>0</crs:SplitToningHighlightHue>
            <crs:SplitToningHighlightSaturation>0</crs:SplitToningHighlightSaturation>
            <crs:SplitToningBalance>0</crs:SplitToningBalance>
            <crs:ParametricShadows>0</crs:ParametricShadows>
            <crs:ParametricDarks>0</crs:ParametricDarks>
            <crs:ParametricLights>0</crs:ParametricLights>
            <crs:ParametricHighlights>0</crs:ParametricHighlights>
            <crs:ParametricShadowSplit>25</crs:ParametricShadowSplit>
            <crs:ParametricMidtoneSplit>50</crs:ParametricMidtoneSplit>
            <crs:ParametricHighlightSplit>75</crs:ParametricHighlightSplit>
            <crs:SharpenRadius>+1.9</crs:SharpenRadius>
            <crs:SharpenDetail>25</crs:SharpenDetail>
            <crs:SharpenEdgeMasking>43</crs:SharpenEdgeMasking>
            <crs:PostCropVignetteAmount>0</crs:PostCropVignetteAmount>
            <crs:GrainAmount>0</crs:GrainAmount>
            <crs:LuminanceNoiseReductionDetail>50</crs:LuminanceNoiseReductionDetail>
            <crs:ColorNoiseReductionDetail>50</crs:ColorNoiseReductionDetail>
            <crs:LuminanceNoiseReductionContrast>0</crs:LuminanceNoiseReductionContrast>
            <crs:ColorNoiseReductionSmoothness>50</crs:ColorNoiseReductionSmoothness>
            <crs:LensProfileEnable>0</crs:LensProfileEnable>
            <crs:LensManualDistortionAmount>0</crs:LensManualDistortionAmount>
            <crs:PerspectiveVertical>0</crs:PerspectiveVertical>
            <crs:PerspectiveHorizontal>0</crs:PerspectiveHorizontal>
            <crs:PerspectiveRotate>0.0</crs:PerspectiveRotate>
            <crs:PerspectiveScale>100</crs:PerspectiveScale>
            <crs:PerspectiveAspect>0</crs:PerspectiveAspect>
            <crs:PerspectiveUpright>0</crs:PerspectiveUpright>
            <crs:AutoLateralCA>0</crs:AutoLateralCA>
            <crs:Exposure2012>0.00</crs:Exposure2012>
            <crs:Contrast2012>-14</crs:Contrast2012>
            <crs:Highlights2012>0</crs:Highlights2012>
            <crs:Shadows2012>0</crs:Shadows2012>
            <crs:Whites2012>0</crs:Whites2012>
            <crs:Blacks2012>0</crs:Blacks2012>
            <crs:Clarity2012>+30</crs:Clarity2012>
            <crs:DefringePurpleAmount>0</crs:DefringePurpleAmount>
            <crs:DefringePurpleHueLo>30</crs:DefringePurpleHueLo>
            <crs:DefringePurpleHueHi>70</crs:DefringePurpleHueHi>
            <crs:DefringeGreenAmount>0</crs:DefringeGreenAmount>
            <crs:DefringeGreenHueLo>40</crs:DefringeGreenHueLo>
            <crs:DefringeGreenHueHi>60</crs:DefringeGreenHueHi>
            <crs:ConvertToGrayscale>False</crs:ConvertToGrayscale>
            <crs:ToneCurveName>Medium Contrast</crs:ToneCurveName>
            <crs:ToneCurveName2012>Linear</crs:ToneCurveName2012>
            <crs:CameraProfile>Embedded</crs:CameraProfile>
            <crs:CameraProfileDigest>0167F32BE590BFACAC0E8676C13C5426</crs:CameraProfileDigest>
            <crs:LensProfileSetup>LensDefaults</crs:LensProfileSetup>
            <crs:HasSettings>True</crs:HasSettings>
            <crs:AlreadyApplied>False</crs:AlreadyApplied>
            <crs:RawFileName>Bebop_Drone_2015-01-07T104313+0000_.dng</crs:RawFileName>
            <crs:ToneCurve>
            <rdf:Seq>
            <rdf:li>0, 0</rdf:li>
            <rdf:li>32, 22</rdf:li>
            <rdf:li>64, 56</rdf:li>
            <rdf:li>128, 128</rdf:li>
            <rdf:li>192, 196</rdf:li>
            <rdf:li>255, 255</rdf:li>
            </rdf:Seq>
            </crs:ToneCurve>
            <crs:ToneCurveRed>
            <rdf:Seq>
            <rdf:li>0, 0</rdf:li>
            <rdf:li>255, 255</rdf:li>
            </rdf:Seq>
            </crs:ToneCurveRed>
            <crs:ToneCurveGreen>
            <rdf:Seq>
            <rdf:li>0, 0</rdf:li>
            <rdf:li>255, 255</rdf:li>
            </rdf:Seq>
            </crs:ToneCurveGreen>
            <crs:ToneCurveBlue>
            <rdf:Seq>
            <rdf:li>0, 0</rdf:li>
            <rdf:li>255, 255</rdf:li>
            </rdf:Seq>
            </crs:ToneCurveBlue>
            <crs:ToneCurvePV2012>
            <rdf:Seq>
            <rdf:li>0, 0</rdf:li>
            <rdf:li>255, 255</rdf:li>
            </rdf:Seq>
            </crs:ToneCurvePV2012>
            <crs:ToneCurvePV2012Red>
            <rdf:Seq>
            <rdf:li>0, 0</rdf:li>
            <rdf:li>255, 255</rdf:li>
            </rdf:Seq>
            </crs:ToneCurvePV2012Red>
            <crs:ToneCurvePV2012Green>
            <rdf:Seq>
            <rdf:li>0, 0</rdf:li>
            <rdf:li>255, 255</rdf:li>
            </rdf:Seq>
            </crs:ToneCurvePV2012Green>
            <crs:ToneCurvePV2012Blue>
            <rdf:Seq>
            <rdf:li>0, 0</rdf:li>
            <rdf:li>255, 255</rdf:li>
            </rdf:Seq>
            </crs:ToneCurvePV2012Blue>
            <exifEX:PhotographicSensitivity>800</exifEX:PhotographicSensitivity>
            <exifEX:LensModel>1.8 mm f/2.4</exifEX:LensModel>
            <exifEX:LensSpecification>
            <rdf:Seq>
            <rdf:li>4294967295/2346976512</rdf:li>
            <rdf:li>4294967295/2346976512</rdf:li>
            <rdf:li>4294967295/1789569664</rdf:li>
            <rdf:li>4294967295/1789569664</rdf:li>
            </rdf:Seq>
            </exifEX:LensSpecification>
            <tiff:ImageWidth>288</tiff:ImageWidth>
            <tiff:ImageLength>205</tiff:ImageLength>
            <tiff:BitsPerSample>
            <rdf:Seq>
            <rdf:li>8</rdf:li>
            <rdf:li>8</rdf:li>
            <rdf:li>8</rdf:li>
            </rdf:Seq>
            </tiff:BitsPerSample>
            <tiff:Compression>1</tiff:Compression>
            <tiff:PhotometricInterpretation>2</tiff:PhotometricInterpretation>
            <tiff:Orientation>1</tiff:Orientation>
            <tiff:SamplesPerPixel>3</tiff:SamplesPerPixel>
            <tiff:PlanarConfiguration>1</tiff:PlanarConfiguration>
            <tiff:XResolution>200/1</tiff:XResolution>
            <tiff:YResolution>200/1</tiff:YResolution>
            <tiff:ResolutionUnit>2</tiff:ResolutionUnit>
            <tiff:Make>PARROT</tiff:Make>
            <tiff:Model>Bebop Drone</tiff:Model>
            <exif:ExifVersion>0220</exif:ExifVersion>
            <exif:DateTimeOriginal>2015-01-07T10:43:12</exif:DateTimeOriginal>
            <exif:ExposureTime>1/240</exif:ExposureTime>
            <exif:FNumber>24/10</exif:FNumber>
            <exif:ExposureProgram>6</exif:ExposureProgram>
            <exif:ISOSpeedRatings>
            <rdf:Seq>
            <rdf:li>800</rdf:li>
            </rdf:Seq>
            </exif:ISOSpeedRatings>
            <exif:ShutterSpeedValue>7906891/1000000</exif:ShutterSpeedValue>
            <exif:ApertureValue>2526069/1000000</exif:ApertureValue>
            <exif:MaxApertureValue>4294967295/1700257408</exif:MaxApertureValue>
            <exif:SubjectDistance>0/1</exif:SubjectDistance>
            <exif:MeteringMode>255</exif:MeteringMode>
            <exif:LightSource>10</exif:LightSource>
            <exif:Flash rdf:parseType="Resource">
            <exif:Fired>False</exif:Fired>
            <exif:Return>0</exif:Return>
            <exif:Mode>0</exif:Mode>
            <exif:Function>True</exif:Function>
            <exif:RedEyeMode>False</exif:RedEyeMode>
            </exif:Flash>
            <exif:FocalLength>4294967295/2346976512</exif:FocalLength>
            <exif:FocalPlaneXResolution>3067833856/4294967295</exif:FocalPlaneXResolution>
            <exif:FocalPlaneYResolution>3067833856/4294967295</exif:FocalPlaneYResolution>
            <exif:FocalPlaneResolutionUnit>5</exif:FocalPlaneResolutionUnit>
            <exif:SensingMethod>2</exif:SensingMethod>
            <exif:SceneType>1</exif:SceneType>
            <exif:ExposureMode>0</exif:ExposureMode>
            <exif:WhiteBalance>0</exif:WhiteBalance>
            <exif:DigitalZoomRatio>0/1</exif:DigitalZoomRatio>
            <exif:FocalLengthIn35mmFilm>6</exif:FocalLengthIn35mmFilm>
            <exif:SceneCaptureType>0</exif:SceneCaptureType>
            <exif:Contrast>0</exif:Contrast>
            <exif:Saturation>0</exif:Saturation>
            <exif:Sharpness>0</exif:Sharpness>
            <exif:SubjectDistanceRange>3</exif:SubjectDistanceRange>
            <exif:ImageUniqueID>021C6C705B0E13D861810297239D1CEF</exif:ImageUniqueID>
            <exif:LensInfo>
            <rdf:Seq>
            <rdf:li>4294967295/2346976512</rdf:li>
            </rdf:Seq>
            </exif:LensInfo>
            <exif:Lens>1.8 mm f/2.4</exif:Lens>
            <exif:GPSVersionID>2.2.0.0</exif:GPSVersionID>
            <exif:GPSLatitude>500,0,0N</exif:GPSLatitude>
            <exif:GPSLongitude>500,0,0E</exif:GPSLongitude>
            <exif:GPSAltitudeRef>0</exif:GPSAltitudeRef>
            <exif:GPSAltitude>500/1</exif:GPSAltitude>
            </rdf:Description>

               </rdf:RDF>

            </x:xmpmeta>

            • 3. Re: Lightroom cannot crop or export DNG files
              ksmader Level 1

              Here is an original file (before importing to Lightroom) Dropbox - Bebop_Drone_2015-01-02T122539+0000_.dng

              • 4. Re: Lightroom cannot crop or export DNG files
                ssprengel Adobe Community Professional & MVP

                As you may have seen on the feedback.photoshop.com post, the issue can be mitigated by turning off Auto Write XMP in the LR / Catalog Preferences, and then immediately after improting a new set, selecting all the photos and choosing Photo / Update DNG Preview & Metadata - perhaps this menu item only exists in the Develop module.  Once LR has updated the DNG preview and metadata for your DNGs then the other things it writes don't seem to corrupt the DNG, at least in my limited experience with the one supplied DNG and a few adustments.