Do other changes sync from Lr Mobile (e.g. edits) to Lr Desktop?
What you can try is to remove the sync.lrdata file and restart LrD. This would restart/refresh the sync (metadata only).
Removing the Sync.lrdata might fix whatever the issue is. So remove the Sync.lrdata, start Lr, and then wait until it either syncs or gets stuck again and create at this point a Lr Desktop diagnostic log which can hopefully provide some clues.
You can find the sync.lrdata file here:
On Mac it's at /Users/<user>/Library/Caches/Adobe/Lightroom/Sync Data/Sync.lrdata
On Win it would be at C:\Users\<user>\AppData\Local\Adobe\Lightroom\Caches\Sync Data\Sync.lrdata
In case you get stuck again please send me a LR Desktop diagnostig log - best as a private message with a downloadable dropbox link.
You can trigger the log via LR Desktop preferences -> Lightroom Mobile and when you hold down the alt key you will notice a generate diagnostic log button
I tried a few edits, then clicked to "force sync". The dots looked like it was syncing. Opened up LrD, and still no picks/rejects or edits.
The sync.lrdata folder only contained 9 files from this most recent "sync" today (though they weren't synced). It did not show any files from any previous attempts at syncing over the past several days...though I don't know if it is supposed to.
I shut down Lr, deleted the sync.lrdata folder, restarted Lr, and "voila!", picks/rejects/edits are all synced.
I'll have to keep this solution in mind in case the issue arises again. Thanks!
Before you ran in to this issue did you copy/move somehow you catalog to a different location? - Guido
No, my Lr catalog has always been in the same place. Deleting the sync.lrdata folder corrected the issue.
I have the same issue...
I have a folder with about 100 photo's that I dragged to become a collection that I sync online.
On my iPad I flagged photo's as rejected and made some minor adjustments to some photo's.
Most changes are eventually synced back to my dekstop, but I have about 10 photo's that are flagged as rejected on the iPad. Show up as rejected online, but are not marked as such on the desktop.
I tried deleting the cache as mentioned in the above posts, but nothing more that waiting for a long time without results...
Yes, like I said they "Show up as rejected online, but are not marked as such on the desktop". So yes, they are correctly flagged in LR Web...
But Yesterday I saw that they were now again in synch. I left my desktop on and online for over 24 hours and it seems that that solved the problem...
It would be nice to have a button that forces a synch....
Thanks Gruele for your reply!