3 Replies Latest reply on Jan 12, 2015 10:59 PM by A.T. Romano

    Premiere elements has encountered an error.  [..\..\Src\Core\Preferences.cpp-338] (while launching video editor)

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      Getting an error while launching Video Editor (either New project or Existing project). However i can launch "Organizer" with no issue.

       

      windows 7 -64bit Core i7

       

      Premiere elements has encountered an error.  [..\..\Src\Core\Preferences.cpp-338]

      then

      -Runtime Error!  Program C:\Program Files|A...  This application has requested the Runtime to terminate it in an unusual way.  Please contact the applications suport team for more information.

      then

      -Adobe Premiere Elements 11 has stopped working  A problem caused the program to stop working correctly, please close the program.

       

      premeire elements 11.JPG