It freezes up when I click on help or any other menu button, also when I try to import from organizer. System; PC Windows Pre. 64 bit. Uninstalled and reinstalled 3 times, then tried a reinstall from desktop. Same problem each time. Processor 2.90 gig, RAM 6, Gig Hard Drive 655 free gig. Windows says my updates are ok. No Problem on my Windows 8.1 system, so not a DVD problem .