3 Replies Latest reply on Feb 5, 2015 3:05 PM by Steven.Madwin

    Error message when encrypting a document

    jess g

      I'm attempting to encrypt a document using Adobe Acrobat with a digital ID.  When I go to choose the recipient’s certificate, I receive the following error "The following recipients could not be added to the recipient list: Unexpected error while looking for an encryption certificate".  Anyone else experienced this issue and how did you fix it?