I have this weird color issue when ram preview the video file as shown in below image.
The file format is MOV (Prores 422).
Could you tell me why this happens?
I could playback the file with windows media players or VLC media player without the color issue. It only happens in After Effects.
Is this a new problem? What version of AE and what OS down to the last decimal point? If the problem is a new one what changed on your system?
I am using Windows 7 and AE version is 18.104.22.168
Nothing is changed in my system. All movie files are alright except for Prores 244 files.
Can you please let me know how to fix this?
You could try updating AE, you are two updates behind. 13.2.x is the latest.
Is your Windows 7 updated to Service Pack 1? It needs to be to work with this version of AE.