2 Replies Latest reply on Mar 3, 2015 6:23 PM by Krunge

    Update Error (49)

    tadtasi Level 1

      I have Windows 8 and can not for the life of me get Photoshop to update. Every-time I attempt to update it I am prompted with error (49).

       

      I have already done the following -

       

      Deleted McAfee

      Restarted cloud multiple times

      Restarted my computer multiple times

      Uninstalled & re-installed Photoshop

      Tried an alternative internet connection

       

      Now I'm just plain stumped. The computer asks me for my approval to update, I select yes and then it immediately gives me error 49 and says update failed.

       

      Any ideas?