0 Replies Latest reply on Jan 10, 2015 4:26 PM by jrsorkin@gmail.com

    A problem caused this program to stop interacting with Windows.  Problem signature:   Problem Event Name:     AppHangB1

    jrsorkin@gmail.com

      I have received the following error message with Adobe Acrobat Pro XI when working with Portfolio Files. I am operating Windows 7 Professional.

      Has anyone found a fix for this issue?

       

      Description:

        A problem caused this program to stop interacting with Windows.

       

      Problem signature:

        Problem Event Name: AppHangB1

        Application Name: Acrobat.exe

        Application Version: 11.0.10.32

        Application Timestamp: 547e97af

        Hang Signature: 8dc7

        Hang Type: 0

        OS Version: 6.1.7601.2.1.0.256.48

        Locale ID: 1033

        Additional Hang Signature 1: 8dc7ed9d7ff41b8cc5ee35b7294b45e9

        Additional Hang Signature 2: e6d0

        Additional Hang Signature 3: e6d001594873a6b1363ccd82616a4edf

        Additional Hang Signature 4: 8dc7

        Additional Hang Signature 5: 8dc7ed9d7ff41b8cc5ee35b7294b45e9

        Additional Hang Signature 6: e6d0

        Additional Hang Signature 7: e6d001594873a6b1363ccd82616a4edf

       

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      Please help

      John Sorkin jrsorkin@gmail.com