am now using the following system configuration:
- 2 NVIDIA GeForce GTX 970s
- 5960X CPU
- 2 850 Pro SSD drives
- 32 GB DDR4 RAM
- MSI Gaming 7 Motherboard
- Windows 8.1 Pro (with ALL of the most recent updates)
I am having problems with 4 utterly crucial applications:Photoshop, Premiere Pro, SpeedGrade and After Effects. They were just installed last night; they are the most recent version.Here are the error messages that I am receiving for each program: Photoshop "detected an error in [my] display driver" and won't allow me to use any 3D options or even the either of the graphics cards.
Premiere Pro won't even enter the workspace and gives me the following error message: "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again." After this message it crashes.34
SpeedGrade won't even launch whenever I try to open it. The cursor begins to spin as if it's doing something and then quits. I've tried opening it several times, even with Administrator Permissions, but to no avail. It just won't open at all and doesn't even bring up the entry loading screen. After Effects is a whole heap of trouble, with three error messages coming up:Firstly, "After Effects crashed previously attempting to initialize OpenGL. Consult the manufacturer of your graphics card for a compatible OpenGL driver."
After this, After Effects completely crashes and refuses to open (giving the same error message as seen in picture 4). I've got the crazy notion that it has something to do with my video card drivers (sarcasm). Every message seems to have something to do with the graphics card, and SpeedGrade is the only thing that I can't be sure of since it doesn't even begin to start up whenever I try to open it. However, here's the catch; I have no idea what. Just now, I manually uninstalled all of my graphics card drivers and did a clean re-install of the newest NVIDIA GTX 970 drivers from here: NVIDIA DRIVERS GeForce Game Ready Driver WHQL So I have the most updated drivers and most updated adobe software, and certainly have hardware that it's capable of using. I'm not sure what the issue is here. Another thing that I would like to mention is that, when opening the NVIDIA control panel, I only have the following options:89
I recall that, on other, older computers that I've used with NVIDIA cards and the NVIDIA control panel, there were many other otptions, such as the ability to control SLI and change 3D settings and whatnot. None of that exists here, and I can't even enable stereoscopic 3D. In fact, whenever I try to change anything in my extremely limited control panel, I just get the message shown in picture 9: "To use this feature, set the color depth to at least 32-bit." Alright, to sum it all up once and for all:
- I'm assuming the problem that all of these applications are having has something to do with the NVIDIA GTX 970 cards
- Even with the most updated software, the problem still exists.
- A list of all my programs was given in case any of them might, possibly, be interfering with Adobe.
- This computer is brand-new, basically, and the SSD drives are all quite empty.
- I am running 4 displays, 3 of which on the same GTX 970 and another using this product: JUA310 USB 3.0 VGA Display Adapter
Don't ask why I'm using that J5create product mentioned above, but I'll tell you that I have a feeling that it could, possibly, be interfering considering that it is basically its own graphics driver. I have means to support this display without using it, however, so please mention if I need to stop using it for troubleshooting or because it could be the source of the problems. Also, the other adobe applications seem to be working fine at the moment, but if they do ever have any problems, I might assume them to be caused by the same thing that's messing up all of these programs.
So what should I do?!?